This Privacy Policy outlines how Lelo.Rent ("Company", "we", "our", or "us") collects, uses, and protects the personal information you provide to us when you use our website www.lelo.rent and mobile application ("Website" and "App", collectively "Services"). We are committed to respecting your privacy and ensuring that your personal data is protected.
By using our Services, you consent to the collection and use of your personal data as described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information that you provide to us through our website and App. This includes:
Personal Information: When you register or engage with us, we may collect personal details such as your name, email address, phone number, property information, and payment details.
Automatically Collected Information: We may collect data related to your use of the website or App, such as IP addresses, device details, and browsing activity. This information helps us improve our services.
2. Use of Your Information
The information we collect is used to:
Provide and improve the Services.
Communicate with you, including customer support, service updates, and promotional offers.
Verify your identity and eligibility to use our Services.
Comply with legal obligations, respond to legal requests, or protect against fraud.
Personalize your experience and optimize our website content and services.
3. Sharing Your Information
We may share your information with:
Third-Party Service Providers: We work with trusted partners who help us provide services, such as payment processing and data hosting. These providers may only use your information as necessary to perform their tasks.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
Regulatory and Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or government requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Analyze and track usage patterns on our website and App.
Enhance your user experience, including personalizing content and advertisements.
Ensure the security of the website and prevent fraudulent activity.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, and disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. You can request the deletion of your account by contacting us at support@lelo.rent
7. Your Rights
Access and Correction: You have the right to access and correct your personal information.
Withdrawal of Consent: You can withdraw your consent for processing your data at any time.
Opt-out of Marketing Communications: You can choose not to receive marketing communications from us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or in-app notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at: